Privacy Policy

Last updated: June 2026

BoxPlayer (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information. Please read it carefully before using BoxPlayer.

1. Information We Collect

BoxPlayer is a local-first media player. We only collect the following information where necessary:

  • Account information: When you register a BoxPlayer account, we collect your email address and encrypted password for authentication and cross-device sync.
  • Sync data: Playback progress, favorites, and playback settings are synced across your devices and stored on our servers.
  • Device information: Device model, OS version, and app version for compatibility support and troubleshooting.
  • Crash and diagnostic data: When the app crashes, we collect crash logs to improve stability. You can disable this in Settings at any time.

2. Information We Do NOT Collect

To protect your privacy, BoxPlayer explicitly does not collect:

  • Your media file content or detailed playback history
  • Your cloud drive file listings or file contents
  • Your NAS, SMB, NFS, or WebDAV connection credentials (stored locally only)
  • Your network traffic data
  • Your location information

3. How We Use Information

The information we collect is used solely for:

  • Providing cross-device sync functionality
  • Improving product stability and user experience
  • Responding to user feedback and support requests
  • Complying with legal obligations

4. Storage and Security

We employ industry-standard security measures to protect your personal information, including transport encryption (TLS/HTTPS), storage encryption, and access controls. Your media library metadata and cloud drive credentials are stored only on your local device and are never uploaded to our servers.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only:

  • With your explicit consent
  • When required by law, regulation, or government authority
  • To protect BoxPlayer's legitimate rights and interests

6. Your Rights

You have the right to access, correct, and delete your personal information, as well as withdraw consent and delete your account. You can manage your data preferences in the app Settings at any time, or contact us at [email protected].

7. Children's Privacy

BoxPlayer is not intended for children under 13. We do not knowingly collect personal information from children. If we discover such collection, please contact us immediately for deletion.

8. Policy Updates

We may update this Privacy Policy from time to time. Material changes will be communicated via in-app notification or email.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].

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