Sync

Keep watch progress and libraries consistent across devices

About 5 min read4 practical tasks

Sync needs the same account and access to the same content. It does not replace cloud authorization, media-server permission, or a secure remote network setup.

Walkthrough

  1. 1

    Confirm the account on every device

    Open account status and verify that each device uses the same identity. Favorites, entitlement, and watch history from separate accounts do not merge automatically.

  2. 2

    Confirm that the content has the same source

    The same title in two folders or servers can be treated as different media. For a sync test, use the same cloud source or the same media-server library on both devices.

  3. 3

    Play a short segment on device A

    Play for a short time, exit normally, and wait for the network to settle. Then open continue watching on device B.

  4. 4

    Start with access and authorization when it differs

    If progress is missing, make sure device B can reach the source, uses the same account, and is not offline or behind a restricted network.

Before you finish

  • All relevant devices use one BoxPlayer account
  • The test title comes from the same source
  • Both devices can access that source

Ready to start?

Install BoxPlayer, then use this guide to connect your own source or media server.

Download BoxPlayer